TESCO Phone Shop
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Line rental
To see more FAQs go back to the help home page.
What is line rental?
Line rental is the monthly charge you pay to the provider of your telephone line. For a BT line, this is normally BT, but now you can transfer your line rental to Tesco and enjoy all the benefits of Tesco home phone with one monthly bill.
What are the benefits of transferring my line rental to Tesco?
Firstly, you won't get any more bills from BT - both your line rental and call charges will be on one monthly bill from Tesco. You can transfer all your existing BT line features such as call waiting and ring back, and change your line features set-up with Tesco.
How much will it cost?
Transferring your line rental to Tesco won't cost anything, and the monthly line rental charge is £10.22 for online billing, otherwise £10.77. Tesco can also offer competitively priced packages of premium line features such as call waiting and ring back - please see our line features page for more details.
Will I be able to keep all my line features, such as call waiting?
Yes, all your line features will be transferred, with the exception of any PIN-based features. Unfortunately, we are unable to transfer PIN-based features and you will lose any voicemail messages you had saved.
Once your line rental transfer is complete you are able to change your line features package by calling our Customer Care Team on 0845 300 70 80*
*8am-8pm Monday to Saturday, 10am-4pm Sunday and Bank holidays.
Find out more about line rental features
Will I still get bills from BT?
Once you've transferred your line rental to Tesco, BT will no longer bill you for it. Tesco will be your single point of contact for bills and any problem with your phone line.