TESCO Phone Shop

Tesco home phone help

If you have any questions about any of our accounts or policies, or you want to find out more about the Tesco home phone service, or you simply have a problem with your landline - then take a look at the information in the links below:

If you need help you can contact Customer Services by:

Phone on: 0845 300 70 80 (8am - 8pm Monday to Saturday, 10am - 4pm Sunday and Bank Holidays).

Fax on: 0845 300 60 30 (8am - 8pm Monday to Saturday, 10am - 4pm Sunday and Bank Holidays).

Letter to: Tesco home phone, PO Box 5879, Forres IV36 2YF

Email to: support@tescohomephone.com

Please note - We cannot respond to emails containing attachments. This would also include emails where there is an element of personalisation such as wallpaper or symbols.

If you have opted to manage your account online and have trouble viewing your account, make sure that www.tescohomephone.com is set up as a trusted site by following the instructions below:

• Open an Internet Explorer window
• From the menu bar on the top select the 'Tools' option
• Click on 'Options' or 'Internet Options'
• Click on the second tab along entitled 'Security'
• Click on the green icon with a large tick in the middle labelled 'Trusted sites'
• Click on the 'Sites' button on the right hand side of the page
• Enter http://www.tescohomephone.com in the box titled 'Add this Web site to the zone'
• Click the 'OK' button until all the boxes have been closed
• Log on again to validate these changes

Opening hours:

8am - 8pm Monday to Saturday. 10am-4pm Sunday and Bank Holidays. We are closed on Christmas Day and New Year's Day.

If you have a problem with any aspect of Tesco home phone, please click here for more information.