Your Tesco.com team
At Tesco.com our team of staff are dedicated to delivering a great shopping service. They receive your order, pick your shopping from store, pack the items, store the produce and then deliver to your home. From picking to packing all our staff are given expert training. This helps to ensure that you receive the service and shopping you expect from Tesco.
Picking your fresh food
Our expertly trained shoppers always pick from the back of the shelves to ensure you get the freshest produce and the longest sell by dates. They also carefully select fruit and vegetables as if they were shopping for themselves. They ask themselves the question “would I buy it?” and therefore do not send out anything that is not of the highest quality.
You can also specify specific substitutions or write notes to your picker for example "Equal sized portions please". Simply click on "Write note" next to the product picture and follow the online instructions.
Packing your shopping
When packing your produce our team are trained to separate food from non food, chilled from frozen and heavy items at the bottom to avoid any squashing. Just like you would if you were shopping for yourself.
Climate controlled vans
As well as packing your items separately we also store all products in climate controlled areas- even in our vans. This ensures that your shopping is delivered in top condition and arrives at the correct temperature.
Drivers are here to help
Our helpful drivers will deliver your shopping to where you choose, be this your front door or your fridge door. Simply ask your driver next time you have a delivery.
Recycling through Tesco.com
Recycling is a big priority for Tesco and we are continually looking for ways to help our customers recycle more. Our delivery drivers will now accept all carrier bags back for recycling, not just our own. We are also pursuing a number of trials to see how we can reduce and possibly even eliminate the numbers of bags we use in a home delivery.
At Tesco.com we hope that our service helps to make your life a little easier. There are a number of people involved in your shopping trip, all of whom are dedicated to making sure you receive great service and great quality.
We look forward to you shopping with us soon.