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Promotional Terms & Conditions


£20 off Tesco Mobile phones over £50 PLUS get 1,000 Clubcard Points Terms and Conditions

  1. Clubcard points will be awarded in your next clubcard statement.
  2. Offer ends 10th January 2010.
     
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£10 FREE Top-up when you buy a Tesco Mobile phone under £50 Terms and Conditions

  1. The promotion runs from 2nd November 2009 to 10th January 2010 ("the Promotional Period").
  2. You will be eligible for £10 free Tesco Mobile credit if you purchase a Tesco Mobile network phone for £49.99 or less during the Promotional Period.  Clearance phones excluded from promotion. 
  3. You must activate the phone by 11.59pm GMT on 10th January 2010 to claim the free. Free credits will not be awarded after this date.
  4. To activate your phone you can call 282 FREE from your phone. 
  5. Free credit will be automatically credited within 48 hours if you activate your phone within the Promotional Period.   Existing Tesco Mobile customers upgrading their phone will be credited automatically within five working days, or for more information please call 283 FREE from your phone.
  6. No cash or credit alternatives will be offered.
  7. Tesco Mobile accepts no responsibility for any tax liability caused/incurred by use of the service or by taking part in this promotion.
  8. Tesco Mobile reserves the right, where it considers there to have been any breach of these Terms and Conditions, any fraud or any abuse of the service, to refuse any application or seek reimbursement of any Tesco Clubcard Points awarded.
  9. The Promoter reserves the right, where it considers there to have been any breach of these terms and conditions, any fraud or any abuse of the promotion, to  withdraw the promotion or prevent any individual(s) from taking advantage of the promotion or seek reimbursement of any airtime credit or Tesco Clubcard Points awarded.
  10. Tesco Mobile terms and conditions apply Click here.
  11. Promoter: Tesco Stores Ltd, New Tesco House, Delamare Road, Cheshunt, Herts, EN8 9SL.

    Already a Tesco Mobile customer and you’re upgrading your old phone
    If you’ve bought your new phone to upgrade from your old one - and you want to keep your existing number - simply put your old SIM card into your new Tesco Mobile phone and make a call or text by midnight on the 1st of November 2009 to receive your free credit.

    You don’t need to do anything; if you’re a Pay as you go customer, just wait 5 days from the time you start using your new phone and the free credit will be added to your top-up balance, we’ll send you a text message to confirm.  Or if you’re a Pay monthly customer, it’ll be given to you in the next 7 days and appear on your next bill as a credit.

    Please do not use the new SIM card that came with your new phone until the free credit has been applied to your old SIM card.

    However, if you’ve already started using the new SIM card that came with your new mobile phone then the free credit will be automatically loaded onto that SIM card. If you want the free credit, and any remaining credit, transferred back to your old SIM card, then please call our Customer Care team on 0845 301 4455.

    Calls are charged at 20p per call, unless you’re on our Value or Lite tariff where calls are charged at 15p per minute and 8 per minute respectively.

    Free credit does not expire and can be used for UK calls and texts to all UK standard landlines starting 01, 02 and 03 and all UK mobile numbers, and UK mobile internet browsing, picture messages, calls to voicemail and to customer care.
     
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Tesco Mobile Sony Ericsson Spa Promotion Terms and Conditions

  1. Only one spa day offer per customer.
  2. Customers are limited to two handset purchases.
  3. Offer available in selected Tesco Phone Shops and online from 2nd November 2009 until 24th December 2009.
  4. Subject to availability.  Offer open only to UK residents aged 18 or over.
  5. Proof of purchase required.
  6. Spa voucher must be claimed online at www.sonyericsson.com/pamperday by 28th November 2010.
  7. Voucher will be sent within 28 days.
  8. Spa day must be taken by 30th April 2010 between Monday to Friday only and booking must be made at least 14 days prior to chosen date.
  9. Booking is subject to availability.
  10. Voucher is valid for one mini treatment per person plus use of spa facilities for the day.
  11. Treatments may vary by location.
  12. Please check details at time of booking.
  13. For full details and Terms & Conditions visit www.sonyericsson.com/pamperday.
  14. All trademarks are property of their respective owners.

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Tesco Car Insurance Offer Terms and Conditions

  1. Available to Tesco car insurance customers who re-new on Standard or Value products  between the 1st November and 16th November 2009.
  2. Minimum premium applies.
  3. Not to be used in conjunction with any car insurance offer.
  4. Tesco Personal Finance reserve the right to alter, cancel or withdraw the promotion without prior notice.
  5. Your £20 money off a Tesco Mobile phone coupon can be used as part or full payment for any Tesco Mobile phone, when purchased in any Tesco store (where stocked) and presented with the product at the checkout. Clearance phones excluded from promotion.
  6. The £10 off any Tesco Mobile top-up can only be used in conjunction with the purchase of a Tesco Mobile phone.
  7. Only one coupon per product purchased, offer is subject to availability. 
  8. Coupons can only be redeemed once, and must be redeemed by the person to whom they are issued. Proof of identity may be required. Valid only in the UK & Isle of Man. Not redeemable through Tesco.com. Coupons have no cash value. No change given. Copied, damaged or defaced coupons will not be accepted. All coupons remain the property of Tesco Stores Limited and are not for re-sale or publication.
  9. Coupons need to be used by 31th March 2010.
  10. No cash alternatives will be offered. Promotional top-up credit cannot be transferred unless you have upgraded your phone or ported your number to another Tesco Mobile during the Promotional Period (please call Tesco Mobile customer care on 0845 301 4455 for further details).
  11. Returns policy: Phones must be returned with the free credit unused or the full value of the free top-up credit will be deducted from the normal refund amount paid to the customer.  This does not affect your statutory rights.
  12. We may withdraw this promotion where we reasonably suspect breach of these terms, abuse or fraud.
  13. Tesco Mobile terms and conditions apply Click here.

    Already a Tesco Mobile customer and you’re upgrading your old phone
    If you’ve bought your new phone to upgrade from your old one - and you want to keep your existing number - simply put your old SIM card into your new Tesco Mobile phone and then put your free top-up onto your old SIM card.

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Sudoku Game Download Terms and Conditions

  1. This promotion gives away a free download of a Sudoku mobile game.
  2. Mobile internet browsing charges may apply on other networks.
  3. Only one game may be downloaded per customer.
  4. Every effort has been made to make this game available for all handsets, however there may be some handsets which are not compatible with this game.
  5. No cash or credit alternatives will be offered.
  6. Tesco Mobile accepts no responsibility for any tax liability caused/incurred by use of the service or by taking part in this promotion.
  7. The Promoter reserves the right, where it considers there to have been any breach of these Terms and Conditions, any fraud or any abuse of the service, to refuse any application, deny use of the free browsing or seek reimbursement of any Tesco Clubcard Points awarded.
  8. The Promoter: Tesco Mobile Limited, Tesco House, Delamare Road, Cheshunt, Hertfordshire EN8 9SL.
    For full Tesco Mobile terms and conditions and privacy policy.     Click here.
     
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Pay Monthly ‘Recommend A Friend’ Terms & Conditions

  1. All Tesco Mobile Pay monthly account holders who receive the Pay Monthly 'Recommend a Friend' offer in their online Pay monthly phone bill will be awarded 1,000 Clubcard points for each friend they get to join Tesco Mobile Pay monthly.
  2. There is no limit to how many friends you can recommend to join Tesco Mobile Pay monthly but they must fulfil qualification criteria each time.  To qualify for 1,000 free points, your friend must call 0845 301 4455, quote ‘FRIEND’ and your Tesco Mobile Pay monthly phone number.
  3. The qualification criteria is that each friend must remain connected to Tesco Mobile Pay monthly, and make full bill payments, for 2 months.
  4. Clubcard points will be awarded in the next available quarterly Clubcard statement.  In order to receive points, the customer who has made the recommendation must have their mobile registered to their Clubcard (call 282 free from a Tesco Mobile phone to do this or call Customer on 4455).
  5. No cash or credit alternatives will be offered.
  6. Tesco Mobile accepts no responsibility for any tax liability caused/incurred by use of the service or by taking part in this promotion.
  7. Tesco Mobile reserves the right, where it considers there to have been any breach of these Terms and Conditions, any fraud or any abuse of the service, to refuse any application or seek reimbursement of any Tesco Clubcard Points awarded.
  8. For full Tesco Mobile terms and conditions and privacy policy. Click here.
     
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3 months free GPRS Terms and Conditions

    The Tesco Mobile Pay as you go tariff and Tesco Mobile Pay as you go Service terms and conditions also apply.

  1. The 3 months free unlimited GPRS Browsing offer (‘Free Unlimited Browsing’) is available for all customers who purchase a selected handset on the Tesco Mobile network before 31 March 2010. 
  2. Free Unlimited Browsing provides three months of unlimited browsing on the GPRS and 3G networks (as applicable to your handset), for personal internet use via your mobile phone whilst you are in the UK. Free Unlimited Browsing is subject to the Fair Usage Policy set out below.
  3. The Free Unlimited Browsing offer is available with the purchase of the following handsets: the Nokia 6303, Nokia 2330, Nokia 2700, LG GW 300 and Alcatel OT-800
  4. You must activate your phone and Tesco Mobile Pay as you go SIM to receive your Free Unlimited Browsing.
  5. You can activate your phone and Tesco Mobile Pay As you Go SIM by 31st March 2010.
  6. Your Free Unlimited Browsing will start five days after you activate your phone and Tesco Mobile Pay as you go SIM.
  7. You will receive an SMS to tell you when your Free Browsing has started.
  8. You will receive a further SMS at the end of the 3 month period to inform you that your Free Browsing has ended. 

    Fair Usage Policy
  9. We may impose an upper limit on the amount of browsing that can be used as part of the Unlimited Browsing Pass. Any such limit will be clearly set out on www.tescomobile.com or in any marketing materials and will only be imposed to prevent atypical use and/or abuse. 
  10. Unlimited GPRS Data Browsing is subject to the following fair usage policy which includes, but is not limited to use by you (or any third party permitted by you):
    (i) of the Tesco Mobile Network for commercial purposes;
    (ii) which we reasonably believe adversely impacts the service of other customers or may adversely affect the Network; and 
    (iii) which we reasonably believe excessively or continually exceeds any upper limit which is imposed.
  11. We reserve the right to monitor your usage and, if we reasonably determine that your use is abusive or in breach of our fair usage policy, we may do any or all of the following:
    (i) request you to moderate your use;
    (ii) impose further charges in respect of your atypical or abusive use; or
    (iii) suspend or withdraw your access to the Unlimited Browsing Pass.
  12. Where abuse or breach is suspected, we will endeavour to contact you before taking action in accordance with paragraph 13. In the case of severe abuse, as reasonably determined by us, we reserve the right to suspend your use of the Tesco Mobile Pay As You Go service, having attempted to contact you first.

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Tesco Mobile ‘Drop It’ Terms and Conditions

  1. The Tesco Mobile ‘Drop it’ promotion gives away a free download of the 'Drop it!' mobile game.
  2. All texts to the 83726 number, any mobile internet browsing connected with the game and the actual downloading of the game are free for Tesco Mobile customers whilst in the UK. For customers on other UK networks, texts to 83726 are charged at your network standard rate and your normal mobile internet browsing and data charges apply. Please check with your network provider for their applicable charges.
  3. Posting of high scores to the Hi-Scores Table, and browsing of the Hi-Score tables will be free to Tesco Mobile customers.  Customers of other mobile networks will be charged at your network standard mobile internet browsing rate.  Please check with your network provider for their applicable charges.
  4. Downloading of levels 7-12, will be free for Tesco Mobile Customers. Customers of other mobile networks will be charged at your network standard rate and your normal mobile internet browsing and data charges apply. Please check with your network provider for their applicable charges.  To unlock the 6 remaining locked levels, numbers 7-12, there will a charge of £1.50 for all customers.
  5. Every effort has been made to make this game available for all handsets, however there may be some handsets which are not compatible with this game.  To check compatibility of your handset please follow the download link.
  6. Only one game may be downloaded per mobile phone number.
  7. If you are using the 'send to a friend' function, please note that your friend may incur charges by downloading the game if they are not a Tesco Mobile customer.
  8. If you are using the ‘Free Sim’ function customers from all mobile networks, including Tesco Mobile customers, will be charged at their standard network mobile internet browsing rate. Competition terms & conditions.
  9. To gain entry to the competition, an entrant must post a highscore to the Tesco Mobile highscore by midnight on the 20th January 2010.  1. The competition element of the promotion is open to all residents of England, Wales or Scotland aged 16 or over, excluding employees of InfoMedia Services Limited, Tesco Stores Plc. and Tesco Mobile Limited, their agents or their families or anyone with any professional association with this promotion.
  10. The following prizes shall be awarded to the customer with the highest score posted before midnight on the 20th January 2010 for each of the 12 levels within the game;
                   Levels 1-3  500 Clubcard Points
                   Levels 4-6  1000 Clubcard Points
                   Levels 7-9  1500 Clubcard Points
                   Levels 10-12  2000 Clubcard Points
  11. The winners will be contacted on the mobile number that submitted the high score or the number provided to Tesco Mobile at the point of registration.
  12. In the event that the same entrant secures the highest score on more than one level, that entrant shall only be awarded the prize for the highest level for which the highest score was secured. Prizes for the other levels shall be awarded to the next highest score from a unique entrant.
  13. Tesco Mobile accepts no responsibility for any tax liability caused/incurred by use of the service or by taking part in this promotion.
  14. The Promoter reserves the right, where it considers there to have been any breach of these Terms and Conditions, any fraud or any abuse of the service, to refuse any application, deny use of the free browsing and downloading the free game, or seek reimbursement of any Tesco Clubcard Points awarded.
  15. The Promoter: Tesco Mobile Limited, Tesco House, Delamare Road, Cheshunt, Hertfordshire EN8 9SL.
  16. For full Tesco Mobile terms and conditions and privacy policy. Click here.
  17. By entering, all entrants will be deemed to accept these rules, all entry instructions form part of these terms and conditions.
  18. Tesco Mobile Limited nor InfoMedia Services Limited shall not be responsible for entries that are lost, corrupted or mis-transmitted. Proof of submission of your entry is not proof of receipt.
  19. There is no cash alternative in whole or in part for the prize. The prize is non-negotiable and non-transferable.
  20. Tesco Mobile Limited's decision is final; no correspondence will be entered into.
  21. Tesco Mobile reserves the right to (a) award an alternative prize of equal or greater value and (b) in exceptional circumstances to vary, amend or withdraw this competition on reasonable notice.
  22. The prize winners may be required to participate in some publicity.
  23. If a winner is not the account holder, the prize will be awarded to the registered account holder of the phone.

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Tesco Car Insurance Renewal Offer Terms and Conditions

  1. Available to new Tesco car insurance customers who buy our Standard or Value products through tescocompare.com between the 20th of August and 16th September 2009.
  2. Minimum premium applies.
  3. Not to be used in conjunction with any other car insurance offer.
  4. Tesco Personal Finance reserve the right to alter, cancel or withdraw the promotion without prior notice.
  5. The Pay as you go SIM card will be issued by Tesco Mobile within 30 working days and will be sent to the policy holders address only.  No alternatives will be offered. Your SIM will not be despatched if you cancel your insurance within the 14 day cooling off period
  6. The £25 free credit does not count as a qualifying top up for the Pay as you go with free credit tariff.
  7. Tesco Mobile accepts no responsibility for any tax liability caused/incurred by use of the service or by taking part in this promotion.
  8. Your £50 money off coupon can be used as part or full payment for any Tesco Mobile phone, when purchased in any Tesco store (where stocked) and presented with the product at the checkout. Tesco Mobile phone and top-ups must be purchased in the same transaction. Minimum amount that can be claimed against top-up is £10. Additional top-ups can be claimed in £5 denominations, rounded down to the nearest £5.
  9. If the money off coupon value is greater than the handset price, a small additional purchase may be required to cover any difference between coupon value and the free handset (and top-up) being given. Only one coupon per product purchased, offer is subject to availability.
  10. Coupons can only be redeemed once, and must be redeemed by the person to whom they are issued. Proof of identity may be required. Valid only in the UK & Isle of Man. Not redeemable through Tesco.com. Coupons have no cash value. No change given. Copied, damaged or defaced coupons will not be accepted. All coupons remain the property of Tesco Stores Limited and are not for re-sale or publication.
  11. Coupons need to be used by 30th November 2009.


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10% of your top-ups back in November & December 2009 Terms & Conditions

  1. The Tesco Mobile ‘10% of top-ups back’ (“the Promotion”) is open to all Tesco Mobile Pay as you go customers who are invited by text message and who opt in by calling 285 from their Tesco Mobile phone and registering.
  2. The Promotion runs from 1st November 2009 to 31st December 2009 (“the Promotional Period”) and gives registered customers 10% back on the value of all the top-ups they make during the Promotional Period, regardless of when in the period they register.
  3. Opt-in to the Promotion and all redemption text messages are free of charge for all participating customers.
  4. The period where participating customers can claim their free credit (“the Redemption Period”) is between 8th January 2010 and 31st January 2010.  No free credit can be claimed after the Redemption Period has ended.  During the Redemption Period, participating customers will be sent a text message confirming free credit earned and must follow the instructions in that text message to redeem the free credit.  Not following the instructions will mean free credit will not be given.  Free credit will be loaded, in pounds and pence, within approximately 48 hours of the customer claiming their reward, to the customer’s top-up balance.
  5. To be eligible for free credit, customers must stay connected to Tesco Mobile Pay as you go, with the same mobile phone number, for the duration of the Promotional Period and Redemption Period.
  6. Any free credit earned will not count as qualifying top-up towards any other Tesco Mobile Pay as you go tariffs.
  7. Customers may use any combination of top-up methods: E top-up, credit/debit card, voucher, e-voucher, ATM, Web, SMS, regular top-up, auto top-up or any other new top-up medium supported by Tesco Mobile.
  8. If the customer’s mobile is barred or if the customer fails to top-up in accordance with the terms and conditions of the Promotion, entry into the Promotion will be invalidated.
  9. Free credit may only be used in conjunction with your existing Tesco Mobile Pay as you go mobile and cannot be transferred.  No cash alternatives will be given.
  10. By entering into this programme, customers will be deemed to have accepted and agreed to be bound by these terms and conditions. All entry instructions are deemed to form part of these terms and conditions.
  11. Tesco Mobile accepts no responsibility for any tax liability caused/incurred by an individual or business relating to this programme.
  12. Tesco Mobile reserves the right to withdraw or amend the Promotion at any time, and customers will be notified by text message.
  13. Tesco Mobile reserves the right, where it considers there to have been any breach of these terms and conditions, any fraud or any abuse of the Promotion, to refuse any application or to seek reimbursement of any free credit awarded.
  14. Promoter: Tesco Stores Ltd, New Tesco House, Delamare Road, Cheshunt, Herts, EN8 9SL.


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10% Back on Top-ups For You & A Friend Promotion Terms and Conditions

  1. The promotion runs from 12-midnight Monday, 26th October 2009 to 12-midnight Monday, 25th January 2010, the “promotional period”. 
  2. All Tesco Mobile customers who are specifically invited by text message can order one free Tesco Mobile Pay as you go SIM card through the specified mobile internet site.
  3. A customer who orders the SIM card (the ‘Orderer’) and the person who is given the free SIM card (the ‘Receiver’), will receive 10% credit back on all top-ups made on the receiver’s SIM card during the promotional period.  Each Orderer and Receiver is limited to a maximum of £15 free credit back.
  4. All free credit will be given back in one go by 31st January 2010 and will automatically be added to the Orderer and Receiver’s top-up balance. Both the Orderer and Receiver will receive a text message to confirm that the credit has been loaded.
  5. Free credit can be used just like ‘normal’ top-up credit and does not expire. Any free credit earned will not count as qualifying top-up towards any other Tesco Mobile Pay as you go tariffs.
  6. To receive 10% back of top-ups, both the Orderer and Receiver must not change tariff and remain active with the same mobile phone number until the free credit is received.
  7. Offer excludes customers on the Tesco Mobile Value or Pay monthly tariffs.
  8. SIM cards may take up to 28 days to arrive and are set-up on the Tesco Mobile Pay as you go with free credit tariff.
  9. Customers may use any combination of top-up methods: E top-up, credit/debit card, voucher, e-voucher, ATM, Web, SMS, regular top-up, auto top-up or any other new top-up medium supported by Tesco Mobile.
  10. If the customer’s mobile is barred or if the customer fails to top-up in accordance with the terms and conditions of the Promotion, entry into the Promotion will be invalidated.
  11. Free credit may only be used in conjunction with your existing Tesco Mobile Pay as you go mobile and cannot be transferred.  No cash or credit alternatives will be offered.
  12. By entering into this programme, customers will be deemed to have accepted and agreed to be bound by these terms and conditions. All entry instructions are deemed to form part of these terms and conditions.
  13. Tesco Mobile reserves the right to withdraw or amend the Promotion at any time, and customers will be notified by text message
  14. Tesco Mobile accepts no responsibility for any tax liability caused/incurred by an individual or business relating to this promotion. 
  15. The Promoter reserves the right, where it considers there to have been any breach of these Terms and Conditions, any fraud or any abuse of the promotion, to refuse any application, deny entry into the promotion or seek reimbursement of any free credit or Tesco Clubcard Points awarded.
  16. The Promoter: Tesco Mobile Limited, Tesco House, Delamare Road, Cheshunt, Hertfordshire EN8 9SL.
      
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