Handset unlocking: Your Tesco Mobile handset is locked to the Tesco Mobile network. If you wish to use another network's SIM, you will need to arrange for it be unlocked. If this is the case, you must not insert another operator's SIM card into the mobile without an unlatching code (which is not your PIN code). We will on request provide an unlatching code after 90 days starting from the date you activated your handset. If you activate your handset and use the Tesco Mobile network for less than 90 days before receiving an unlatching code, we will charge you a fee of £25 to unlock your handset.
If the handset has been active for more than 90 days there will be no charge as long as you have topped up by £25 since activation. If you haven't, you will need to top-up to reach this threshold before the code can be requested. The credit can then be used as airtime.
Please contact Customer care on 0845 301 4455 or call 4455 from your Tesco Mobile for further information on the qualifying period, applicable conditions and charges.
Our partner network O2, 80202 text services - requesting texts will be charged at standard rate, see www.o2.co.uk for delivery charges.
Call charges are inclusive of VAT where applicable.
† International zones
Zone 1 - Australia, Austria, Bahamas, Barbados, Belgium, British Virgin Islands, Chile, Cyprus, Czech Republic, Denmark, Egypt, Finland, France, Gambia, Germany, Ghana, Greece, Hong Kong, Hungary, India, Ireland, Italy, Jamaica, Japan, Kazakhstan, Kenya, Latvia, Lithuania, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Philippines, Poland, Portugal, Romania, Saudi Arabia, Slovakia, South Africa, Spain, Sweden, Switzerland, Thailand, Trinidad & Tobago, Tunisia, Turkey, United Arab Emirates, United States of America, Zimbabwe.
Zone 2 - Albania, Algeria, Argentina, Armenia, Aruba, Ascension, Azerbaijan, Bahrain, Bangladesh, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Colombia, Comoros, Congo, Costa Rica, Croatia, Diego Garcia, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Fiji, French Guiana, French Polynesia, Gabon, Georgia, Gibraltar, Grenada, Guadeloupe, Guam, Guatemala, Guyana, Honduras, Iceland, Indonesia, Iran, Iraq, Israel, Ivory Coast, Jordan, Kuwait, Kyrgyzstan, La reunion, Laos, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nepal, Netherlands Antilles, Nicaragua, Niger, North Mariana Islands, Oman, Palestine, Panama, Paraguay, Peru, Puerto Rico, Qatar, Rodriguez Islands, Russia, Rwanda, Samoa US, San Marino, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovenia, South Korea, Sri Lanka, St Kitts & Nevis, St Lucia, St Vincent & The Grenadines, Sudan, Swaziland, Syria, Taiwan, Tajikstan, Tanzania, Togo, Turkmenistan, Turks & Caicos Islands, Uganda, Ukraine, Uruguay, US Virgin Islands, Uzbekistan, Venezuela, Yemen, Zambia.
Zone 3 - Afghanistan, Cook Islands, Cuba, East Timor, Falklands, Greenland, Guinea, Kiribati, Korea North, Micronesia, Myanmar, Nauru, New Caledonia, Niue, Norfolk Island, Papua New Guinea, Samoa West, Sao Tome & Principe, Solomon Islands, Somalia, St Helena, Suriname, Thuraya Iridium (satellite network), Tonga, Tuvalu, Vanuatu, Vietnam.