If you cannot find the answer to your query on our help pages, please feel free to contact Customer services

By phone:

Grocery
Telephone 0845 7225533*, 8am to 11pm Monday to Friday, 9am to 8pm Saturday and 10am to 6pm Sunday

Books, Music, Video, DVD, Flowers, Games and Wine
Telephone 0845 7225533*, 9am to 11pm Monday to Friday, 9am to 8pm Saturday and 10am to 6pm Sunday

Don't forget for your entertainment and books orders you can check your order status, track items
or make a cancellation online - click here

Tesco Direct
Telephone 0845 6004411**, 8am to 11pm Monday to Friday, 8am to 8pm on Saturday and 10am to 6pm on Sunday

Clubcard
Telephone 0800 591688***, 9am to 8pm Monday to Friday and 9am to 5pm on Saturday

Clubcard Deals
Telephone 0808 1000707***, 9am to 8pm Monday to Friday and 9am to 5pm on Saturday to Sunday

Tesco Stores
Telephone 0800 505555***, 9am to 6pm Monday to Saturday

By Post

If your query is about a Grocery, Wine, DVD, CD, Video, Computer game, Books or Flowers order you can write to us at:
Tesco Customer Service
PO Box 73
Baird Avenue
Dryburgh Industrial Estate
Dundee
DD1 9NF

If your query is about a Tesco Direct order you can write to us at:
Tesco Customer Service
PO Box 73
Baird Avenue
Dryburgh Industrial Estate
Dundee
DD1 9NF

If you have a Clubcard query you can write to us at:
Tesco Clubcard
FREEPOST
TESCO SCO 5043
Dundee DD2 9XU

If you have a Clubcard Deals query you can write to us at:
Tesco Clubcard Deals
PO Box 654
Crawley
RH10 1RG

*Up to 4pm from BT landlines. Other providers vary. Calls may be recorded.
**Up to 8pm from BT landlines. Other providers vary. Calls may be recorded.
***Free from BT landlines. Other providers vary. Calls may be recorded.