Watson's On The Web - Design: Trinket (1)

About us

Overview of your business. Based in the North East of England; trading for over 30 years as designers and importers of high quality and innovative Home and Leisure products for High Street retail. Primary product categories: Furniture, Storage, bathroom & kitchen accessories, home wares and gifts.

Delivery Information

Delivery rates and timescales

£5.95 UK mainland Only. £15.95 Highlands & Islands. Orders despatched next working day.

Requirements to sign for delivery

Option to sign-for or to be left in safe place advised by customer.

Information on order tracking

Trackable via www.ukmail.com

Missed Delivery, Delivery cancellations and amendments

2 delivery attempts made by courier, after that Customer to contact as below

Returns Policy

Returns principles & process

Customer to contact via telephone or email. Spare parts or replacement to be agreed direct with customer.

Charges for returns

Buyers remorse and non-faulty items - at purchasers cost. Non-Faulty returns can be collected via Watsons on the web for £15.00, or alternatively directly by the customer at their cost. Faulty product; return carriage paid by SCP on agreement per individual order.

Returns packaging guidelines

To be returned in original transit packaging.

Information on exchanges

By agreement.

Exclusions

Once flat-packed is assembled, it cannot be returned unless faulty.

Contact us

Talk to our Tesco Partner directly about their products or an order.

Email: watsonsontheweb@btconnect.com

Phone :
01429 852859
01429 862616
Call charges, standard national rates apply.

Postal address: Stadium Consumer Products ltd
Stadium North
8-11 Tofts Farm Industrial Estate
Brenda Road
Hartlepool
Cleveland
TS25 2DH

Customer service opening hours
Monday - Thursday 8.30 - 17.00
Friday - 8.30 - 16.00

Registration number 4315373

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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