Freestanding TV installation

We will get you set up, connected and take the hassle off your hands

Freestanding TV installation

Small TV TV 32" or less £48.79

Large TV TV over 32"£58.79

Additional TV same size or less£34.79

What your engineer will do:

Unpack the boxes, check the items and assemble your TV onto its stand (or any stand or table you’ve already got)

Connect the TV to a nearby power point and to the aerial socket using the cables that came supplied

Hook up your TV to up to three existing devices -these could be your DVD player, set-top box or satellite system, using the cables that came supplied or cables you already have at home.

Tune your TV to pick up a terrestrial and/or digital signal

Give you a basic demonstration of how your new TV and remote control work.

What’s not included:

The TV or stand

Mounting your TV on the wall

Attaching any bracing straps or supports to your walls or furniture

Any cutting or drilling, moving fixtures, fittings or heavy furniture

Any extra cables or extension leads – although your engineer does carry some common cables which you can buy if you need them

Moving any sockets, whether that’s power or phone sockets, or changing any cabling that was put in by someone else like Sky or BT.

Checking to see whether you can receive digital TV and whether your aerial is suitable. The easiest way to do this is to visit www.freeview.co.uk/home and enter your postcode.

How it works

If you go for one of our home support services, here’s how it works:

Booking a slot

Once we’ve taken your name, address and details, we’ll book a time slot that’s good for you. If booked in store, we’ll then give you a receipt to confirm your appointment – it will also include details of anything you’ve ordered for the engineer to bring along on the day. We’ll also give you a leaflet with all our terms and conditions – so you know where you stand on everything from cancellation to refund policies.

On the day

If, for any reason, your engineer is late getting to you (e.g. stuck in traffic or an over-running job), we’ll call to let you know. You’ll then have the option of re-booking if the later time isn’t convenient.

Once the engineer is finished, you’ll be asked to sign to say the work has been completed to your satisfaction.

At some point, we may also give you a call to find out what you thought of the service – but of course you don’t have to leave any feedback if you don’t want to.

Getting in touch

If you’ve got any questions – or need to change or cancel your appointment – just give us a call on 0845 87 87 800 (9am to 6pm Monday to Saturday, 10 – 4pm Sunday).

Please remember to give us at least 24 hours’ notice if you need to cancel or change your appointment to make sure you’re not charged a cancellation fee.