Totallygadgets has over 18 years experience in the telecoms market focusing primarily on mobile phone accessories, pda accessories & peripherals, music accessories and gadgets. We operate from state of the art premises near Bournemouth on the South Coast of England. Our advanced fulfillment system ensures that any orders you place with us are processed in a fast efficient manner.
We are constantly working to provide our customers with a First Class Service.
The key areas we focus on are:
We have a dedicated customer service team accessible via phone and email to deal with any queries you may have.
Unrivalled Product Selection
We are focused on offering a comprehensive selection of the latest, most innovative accessories and gadgets at the best prices. Given our scale we are able to offer significant savings on to our customers without compromising on quality.
Each member of our customer service team is trained so they can provide all the assistance you require when selecting a product.
Fast Order Processing
When you place an order with us there is no manual intervention from when the order is placed to when it is dispatched. Within seconds of you placing the order, the stock is allocated and the order passed onto our warehouse for picking & dispatch. This guarantees your order is processed as quickly as possible so you get your product fast!
Delivery rates and timescales
|Delivery Option||Delivery Cost||UK Mainland & Isle of Wight|
|Click & Collect||FREE on all Tesco direct orders||Order by 12pm (Monday-Friday) and collect in store next day|
|Express delivery||£5.95||Order by 3pm (Monday-Friday) for delivery within 1-2 days|
|Standard delivery||FREE||Standard delivery usually 3-5 days|
Shipping charges apply to mainland UK, additional charges may apply to non-mainland UK and will be displayed during checkout.
Requirements to sign for delivery
Our express delivery service requires a signature upon delivery, if no one is available to sign for the parcel it will be returned to your local depot.
If your item is returned to your local Interlink/ Tuffnels depot, you will be left a delivery card. You can either contact Interlink directly or contact our customer service department to arrange re-delivery.
Changed your mind?
That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page.
Charges for returns
We will only cover return postage costs where an item falls faulty or if an incorrect item has been delivered. A collection service can be arranged at a cost of £15.
Please let us have any tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.
All unwanted items must be returned in a 'as new' condition, if the packaging is damaged please contact us to make us aware.
We do not offer diminished value refunds.
Is your purchase faulty or damaged?
We do our best to make sure everything works perfectly, but if it doesn’t, please contact us. Within the first 30 days we will issue a refund or replacement item to you. Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.
Talk to our Tesco Partner directly about their products or an order
If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.
Email address: Sales@totallygadgets.co.uk
We will acknowledge your email within 24 hours of receipt, excluding weekends and Bank Holidays.
Our customer services are open from 8am - 6pm, Monday to Friday, excluding Bank Holidays
I-Fulfilment, Radar Way
Company Number: 04441643, VAT Number: GB803780437
Talk to Tesco
If you prefer, you can also talk to Tesco about your order: