Olive & Finch

About us

We are an independent retailer, successfully trading online since 2002. Our aim is simply to offer you an outstanding range of products combined with outstanding service.

We regularly refresh our product lines and stock to bring you the most up to date jewellery trends at competitive prices.Our fabulous children's jewellery range includes the entire D for Diamond collection plus delightful pieces from Jo For Girls, Little Ella, Bombay Duck and many more, plus lots of jewellery boxes to keep it all in.

In our women’s jewellery section we have some beautiful pieces from Fiorelli, Luna London and Elements Silver, Babette Wasserman and Chrysalis.
For men we offer you a superb collection of contemporary men's jewellery ranges including Fred Bennett and Tribal Steel. You will also discover a huge selection of cufflinks for both men and women including wedding and novelty themed cufflinks covering every topic and interest you can imagine!

We aim to offer you the best selection, from the best names combined with our unbeatable service and attention. All of this coupled with our years of experience guarantee you great products and great service.

Delivery Information

Delivery rates and timescales

Click & Collect FREE Order by 2pm (Monday-Friday) and collect in store next day
Express delivery £7.95 Order by 2pm (Monday-Friday) for delivery next day
Standard delivery (Small Items) Free Order by 2pm (Monday-Friday) for delivery within 2-5 days

Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.

Standard deliveries are sent by Royal Mail and express deliveries by Royal Mail Special Delivery.

Orders shipped Monday to Friday

Delivery locations and exceptions

We ship to all UK locations including Northern Ireland.

Requirements to sign for delivery

Royal Mail Special Delivery (Express delivery) / recorded delivery will require a signature.

Missed delivery

If Royal Mail attempt to deliver while you are out a card will be left for you. You should contact Royal Mail to re-schedule delivery or collect your package in person.

Returns & Cancellation Policy

Is your purchase not quite right?

That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found in our Returns Policy page.

Charges for returns

Non faulty items must be returned at buyers own cost (we recommend Royal Mail 2nd class post with proof of posting).

The cost of Royal mail 2nd class post is dependant on weight and size.

Returns guidelines

Please let us have any original packaging, tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.

Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us. Within the first 28 days we will issue a replacement item to you. Outside of the first 28 days we will be able to advise on the options to repair, replace or refund your item.

Contact us

Talk to our Tesco Partner directly about their products or an order

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email address: orders@oliveandfinch.com

We will acknowledge your email within 24 hours of receipt, excluding weekends and bank holidays.

Phone 01474 854317

Our customer services are open from 9am - 5pm, Monday to Friday, excluding Bank Holidays

Postal address:
Olive & Finch
Meteor Web Marketing Ltd
Greenacres, Hollywood Lane
Sevenoaks, TN15 6JG

Company number: 6426785, VAT number: 924 7731 10

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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