Mr Pets Limited (1)

About us

Mr Pets believes your pet's well being and happiness should not be a luxury. We aim to cut the cost of pet care by offering the same products you'd buy from your vet, but at significantly lower prices, and with free delivery!

We are as dedicated to your pet’s health and happiness as you are - and that is why we deliver pet care products at affordable prices, quickly and directly to your door-step.

Sharing our wisdom

Founded by an experienced vet, we are committed to providing our customers with excellent customer service and the highest quality pet products out on the market.

Mr Pets was set up by a practi+K34sing veterinary surgeon who regularly saw animals suffering simply because pet owners could not afford effective flea and worm treatments.

Affordable prices

To put an end to this suffering, Mr Pets began to supply quality products, including Frontline Spot On and Drontal, at a fraction of high street and veterinary prices. We only sell products we would use ourselves, and avoid cheap,ineffective treatments which are notorious for actually being harmful to pets.

In pursuit of pet happiness, we only stock trusted, leading brands such as Frontline Spot On, Drontal and Advantage Spot On. On top of this, sound veterinary advice is always on hand from one of our fully trained staff members.

Here's to Health and Happiness

Because we know there is more to a pet's happiness than a clean bill of health, we also stock tail-wag inducing toys such as Kong and Nina Ottosson. You can keep your pet's calm during stressful times with Feliway and Adaptil, and we have everything you need for a walk in the gret outdoors with Clix, Flexi and Halti harnesses and leads.

We aim to offer all you're looking for to aid in a long, healthy life with your favourite companion - without breaking the bank. So why not browse our storefront to pick up your cat's next flea treatment, or treat your canine friend to a brand new toy.

Delivery Information

Delivery rates and timescales

Click & Collect Sorry, not currently available Sorry, not currently available
Standard delivery FREE Standard delivery usually 2-5 days
Express delivery Sorry, not currently available Sorry, not currently available

We deliver Monday - Friday.

Delivery locations and exceptions

We ship to all areas of the UK.

Requirements to sign for delivery

Delivery is via Royal Mail standard post and delivery signature is not required.

Returns Policy

Changed your mind?

That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page.

Charges for returns

Customers are asked to cover the costs of return postage; unless the item is faulty, damaged or an incorrect item is received.

Returns guidelines

Please let us have any original packaging, tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.

Our returns address is:
PO Box 6824
Willenhall
WV1 9WW

When making a return, please include details of your name and reason for returning the item.

Full refunds will be processed upon receipt of your returned item.

Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us. Within the first 28 days we will issue a replacement item to you. Outside of the first 28 days we will be able to advise on the options to repair, replace or refund your item.

Contact us

Talk to our Tesco Partner directly about their products or an order.

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email address: customerservices@mrpets.co.uk

We will acknowledge your email within 24 hours of receipt, excluding weekends and bank holidays

Phone 01902 219403

Our customer services are open from 9am - 5pm, Monday to Friday, excluding bank holidays

Postal address:
PO Box 6824
Willenhall, W Midlands
WV1 9WW

Mr Pets LImited - Company number 52700, registered office Kingsway House, Havilland Street, Guernsey, GY1 2QE. Mr Pets Limited is VAT registered in the Netherlands, registration number NL824601213B01. Our products are stored by TW4 Limited in Switzerland, B-Logic in Holland and Mr Pets (UK) Ltd - Company Number 07905494, GB136030160 in England

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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