Moissanite UK are Charles & Colvard's UK distributor for the most brilliant jewel in the world Moissanite.
Based in Birmingham's Jewellery Quarter manufacturing a collection of 18ct and 9ct Gold Jewellery set with Moissanite from Charles & Colvard.
To complement the Moissanite Jewellery we also offer a range Wedding Jewellery from the Wedding Rings to gifts for all the family.
Delivery rates and timescales
|Delivery Option||Delivery Cost||UK Mainland & Isle of Wight|
|Click & Collect||FREE||Order by 3pm (Monday-Friday) for delivery within 2-5 days|
|Express delivery||Sorry, not currently available|
|Standard delivery(Small Items)||FREE||Order by 3pm (Monday-Friday) for delivery within 2-5 days|
|Standard delivery(Large Items)||FREE||Order by 3pm (Monday-Friday) for delivery within 2-5 days|
Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas.The actual delivery cost and timings will be displayed during checkout.
Free Delivery on all items. Items over £100 are delivered by Royal Mail Special Delivery to be signed for with tracking on line at www.royalmail.com.
We ship items everyday apart from weekends, Bank Holidays
Delivery locations and exceptions
We deliver to all UK addresses.
Requirements to sign for delivery
For items over £100 a signature is required otherwise items will be taken to your local Royal mail delivery centre and a card will be left to arrange re delivery or collection
If we are unable to deliver Royal Mail will leave a card to arrange re delivery or collection.
Changed your mind?
That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page.
Charges for returns
If you change your mind you can return your item to us by Royal Mail Special Delivery postage
We estimate the cost of the return to be approximately £7.15
Please let us have any original packaging, tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.
Please return in the same packaging using a Royal Mail Special Delivery Secured Envelope which is available at all Post Offices.
Is your purchase faulty or damaged?
We do our best to make sure everything works perfectly, but if it doesn’t, please contact us. Within the first 28 days we will issue a replacement item to you. Outside of the first 28 days we will be able to advise on the options to repair, replace or refund your item.
Please contact our office on 01212330023
Talk to our Tesco Partner directly about their products or an order.
If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.
Email address: firstname.lastname@example.org
We will acknowledge your email within 24 hours of receipt, excluding weekends and bank holidays
Our customer services are open from 8am - 4.30pm, Monday to Friday, excluding Bank Holiday
5 Powell Street
Company Number: 5112354 Vat no: 842 2347 42
Talk to Tesco
If you prefer, you can also talk to Tesco about your order: