Maplin

About us

Gadgets, Toys, Hard Drives, Tablets, Components, Batteries and Power Adaptors, Networking equipment, DJ Gear, CCTV Kits, In-Car equipment, Headphones, Metal Detectors and an unbelievable number of products that you’d never knew we sold.

As the specialists in consumer electronics, Maplin Electronics is proud to offer the best and most informed customer advice on the high street. Its team of over 2,000 customer service staff help thousands of customers make informed choices about technology purchases each and every day; from technology enthusiasts and hackers to complete novices.

Launched by two technology enthusiasts in 1972 who were frustrated by the lack of good quality electronics components, Maplin Electronics quickly became the electronic s professionals ‘ choice, with a reputation for the best product range and expertise. Though the company has grown massively since launching over 40 years ago, its reputation as the UK’s only true experts in consumer electronics is still at the heart of Maplin Electronics today.

Customers can also visit any of our stores nationwide in the UK and Ireland where you can also view our comprehensive catalogue

Delivery Information

Delivery rates and timescales

Delivery Option Delivery Cost UK Mainland & Isle of Wight
Click & Collect Sorry, not currently available Sorry, not currently available
Express delivery Sorry, not currently available Sorry, not currently available
Standard delivery (Small Items) £3.00 Order by 5pm (Monday-Friday) for delivery within 3-6 days

Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.

We dispatch our items from Monday to Friday using the following couriers: Royal Mail, Parcel Force, UK Mail and Hermes.

Delivery locations and exceptions

We ship to all areas of the UK. For outlying areas we will try to deliver to the timeframes above, but there may be some occasions when there might be a delay. In these circumstances we will contact you to let you know and keep you updated at all times.

Requirements to sign for delivery

Some of our items require a signature; we will let you know about those that do so that you can arrange to be available for delivery.

Missed delivery

If we try to deliver and you are not available our courier will leave a calling card to advise you about what to do next. This will detail how many further delivery attempts we will make before the items are returned to us and you may be able to pick up your item from your local depot if this is more convenient. If you would like us to help rearrange your delivery, please let us know.

Returns & Cancellation Policy

Changed your mind?

That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page.

Charges for returns

If you change your mind and wish to return your item you will need to pay for the cost of return. Of course, if the item you have received is damaged or faulty, we will cover the cost of the return.

Some of our items can be returned by standard post. For those that can't we estimate the cost of return to be from £5 to £10.

We offer a courier service to assist you with returning unwanted items, which costs from £5 to £15 and will be deducted from your refund. If you would like our help to arrange a courier collection, please let us know.

Returns guidelines

Please let us have any original packaging, tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.

Please contact us prior to returning your item so that we can issue you with a returns number. This helps us to identify your return and ensure we can process your refund quickly.

Please send your return to: This will be issued at same time as Returns Number is issued. (Depending on Product type).

Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us.  Within the first 30 days we will issue a refund or replacement item to you.  Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.

Contact us

Talk to Maplin Electronics Ltd directly about their products or an order.

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email: customer.service@maplin.co.uk

Phone 0333 400 9500

Our customer services are open from 8.30am - 8pm, Monday to Friday, excluding Bank Holidays, Saturday from 9am - 6pm and on Sunday from 10am - 4pm.

Postal address:
Maplin Electronics Ltd
Brookfields Way
Manvers
Rotherham

Company number: 1264385, VAT number: GB 772312444.

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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