JewelCo London (7207)

About us

Jewelco London is a UK based manufacturers and importers of quality Gold, Silver and Diamond set Jewellery, supplying the public direct from the factory. Jewelco London has been in business since 1991 and has an enviable reputation for quality and service.

As all goods are shipped from their own UK based warehouse, orders are guaranteed and are shipped fast.

With thousands of products on offer, you are sure to find your perfect piece!

Delivery Information

All orders come with Free UK Delivery as Standard.

Orders over £100 may require a signature upon delivery.

Certain Orders over the value of £100 can be tracked on track.royalmail.com

Returns Policy

Returns principles & process:

Jewelco London guarantees jewellery against manufacturing fault for a period of 12 months from the date of sale. Any modifications made, such as engraving, resizing, etc. will invalidate the guarantee.

We do not guarantee jewellery that has been worn inappropriately or dented. Care is taken to ensure your jewellery reaches you in perfect condition.

Please retain your delivery note as proof of purchase.

In the unlikely event you are unhappy with your purchase, Jewelco London will offer you a refund, providing it is returned within 7 days after the delivery date on strict condition that it is returned unworn in its original packaging, enclosing a copy of the delivery note. Regretfully postage cannot be refunded.

Charges for returns

Return Postage fees are to be paid by the customer, unless the order is faulty,

Returns packaging guidelines

Please ensure items are packed appropriately and the correct postage paid, to avoid damage or delay. Jewelco London is not responsible for items lost, tampered with or damaged in the post when being returned for exchange, repair or credit. To ensure your jewellery is covered please use Royal Mail Special Delivery.

Information on exchanges

Free exchange for faulty items.

For non-fitting rings, costs vary depending on finger size, please contact our service desk for more information.

Exclusions

Bespoke, Made to Order Jewellery, such as Wedding Rings, Nameplates, Initial Rings, or any other modified Jewellery, will not be accepted for return, due to the unique nature of the product, unless they are faulty. Please contact our service desk for more information.

Contact us

Talk to our Tesco Partner directly about their products or an order.

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email: info@jewelco.co.uk

We will acknowledge your email within 24 hours of receipt, excluding weekends and bank holidays

Phone (020) 3754 5025

Mobile(020) 3754 5025

Our customer services are open from 9am - 5pm, Monday to Friday, excluding bank holidays

Postal address:
J-Co London
27 Greville Street
London
EC1N 8SU

Company Registration Number : 3071308 VAT Number : 657589768

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
View previous products
1 1
Close overlay and continue

We value your opinion

Leave quick feedback Or Complete our survey