JB's Music established over 30 years ago in 1981
JB's Music offer high street service with the best internet prices. Our purpose built store has all the popular products on display and our friendly helpful staff are always keen to offer expert advice. You can purchase in store, from our website, or from our third party partners Tesco direct, where you will receive the same expert care and service. We are approved sellers for all products we sell and this includes full UK warranty and service back up for full peace of mind in-store or online shopping.
Delivery rates and timescales
|Delivery Option||Delivery Cost||UK Mainland & Isle of Wight|
|Click & Collect||FREE||Order by 3pm (Monday-Friday) and collect in store next day|
|Express delivery||£5.95||Order by 3pm (Monday-Friday) for delivery next day|
|Standard delivery (Small Items)||FREE||Order by 3pm (Monday-Friday) for delivery within 2-5 days|
|Standard delivery (Large Items)||£7.95||Order by 3pm (Monday-Friday) for delivery within 7 days|
Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.
We send our Large Items by DPD, or Royal Mail Signed For, for smaller packages.
We ship orders from Monday - Friday.
Delivery locations and exceptions
We deliver to all UK Addresses.
Requirements to sign for delivery
A signature Is required for orders.
If you are not available to sign, items will be returned to the local depot and a card will be left for you with contact details.
Changed your mind?
That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page .
Charges for returns
You are responsible for cost and safe return of your items, should you change your mind.
Cost of returning items should be no more than £10.00 per box.
Please let us have any original packaging, tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.
Please contact us to book item in before you return an item to us.
Is your purchase faulty or damaged?
We do our best to make sure everything works perfectly, but if it doesn’t, please contact us. Within the first 30 days we will issue a refund or replacement item to you. Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.
Please call us on 01892 515007 if you believe you have received a faulty item.
Talk to our Tesco Partner directly about their products or an order.
If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.
Email address: email@example.com
We will acknowledge your email within 24 hours of receipt, excluding weekends and bank holidays
Our customer services are open from 10am - 6pm, Monday to Friday, excluding bank holidays
59 St Johns Road
VAT number: 522 9270 54
Talk to Tesco
If you prefer, you can also talk to Tesco about your order: