Heritage Home and Garden have been trading online since 2004 and have a dedicated warehouse with experienced staff to deal with all internet orders. We offer a wide selection of top branded products covering cookware, kitchen, bathroom through to gardening and camping supplies all at great prices.
Delivery rates and timescales
|Delivery Option||Delivery Cost||UK Mainland & Isle of Wight|
|Click & Collect||FREE||Order by 3pm* (Monday-Friday) and collect in store next day|
|Express delivery||£5.95||Order by 3pm (Monday-Friday) for delivery next day|
|Standard delivery (Small Items)||FREE||Order by 3pm (Monday-Friday) for delivery within 2-5 days|
|Standard delivery (Large Items)||£4.99||Order by 3pm (Monday-Friday) for delivery within 7 days|
Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual delivery cost and timings will be displayed during checkout.
Items will be dispatched with either Royal Mail or with our couriers, depending on size and value. We currently use Yodel as our couriers.
Items are shipped Monday to Friday.
Delivery locations and exceptions
We currently deliver to all areas of the UK.
Requirements to sign for delivery
Items that are sent via courier will need a signature.
In the event of the item not being delivered, a card will be left detailing re-delivery options.
Changed your mind?
That’s no problem. All of our Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page.
Charge for Returns for change of mind are estimated from £3
Charges for returns
If you change your mind about an item and wish to return it, you will be required to pay the return postage charge. We can arrange a collection for you at a charge of £10.
Please let us have any original packaging, tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.
Is your purchase faulty or damaged?
We do our best to make sure everything works perfectly, but if it doesn’t, please contact us. Within the first 30 days we will issue a refund or replacement item to you. Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item.
Talk to our Tesco Partner directly about their products or an order.
If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.
Email address: firstname.lastname@example.org
We will acknowledge your email within 24 hours of receipt, excluding weekends and bank holidays
Our customer services are open from 9am - 5pm, Monday to Friday, excluding bank holidays
Unit 26 Brunel Court
Waterwells Business Park
Gloucester GL2 2AL
VAT number: GB736869871
Talk to Tesco
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