Changed your mind?
|Cannot be returned|
|14 days from delivery|
|Everything else||28 days from delivery|
Is your item faulty or damaged?
Having trouble with an electrical item or mobile phone purchased from Tesco?
|Electrical goods||0800 323 4060
0330 123 4060
|Mon-Sat 9am-8pm, Sun 11am-5pm|
|Mobile Phones||0845 300 6660||Mon-Fri 8am-9pm, Sat 8am-8pm, Sun 10am-6pm|
Returning an item sold by Tesco
Returning an item sold by a Tesco Partner
Receiving your refund
We’ll refund your money in the same way you paid for your product.
- By gift card or money card - Your money will go back onto your card or we’ll send you a cheque.
Refund of delivery charges
Your statutory rights
Last updated 29/05/14
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Frequently asked questions
- How do I check stock at a store?
- How do I return a product?
- How do I cancel my order?
- How do I get a VAT invoice?
- Are there any non-returnable products?
- How do I use Clubcard vouchers and e-coupons?