Returns & refunds policy

While we hope you’ll be happy with your Tesco direct items, we know you may sometimes need to return them. If you do, this policy has all the information you’ll need to know.

This policy applies to everything you buy from Tesco direct, and if your items have been sold by one of our Tesco Partners, you may also be offered additional rights. Details of these can be found on the Tesco Partner’s help page. We’re here to support you with any issues when buying from an approved Tesco Partner, see our Tesco Partner Guarantee for more details.

1 1
Close overlay and continue

We value your opinion

Leave quick feedback Or Complete our survey