Click+Collect delays

We are really sorry, but due to unprecedented demand we are currently unable to provide next day Click+Collect. We are doing our very best to provide you with the best possible service, but Click + Collect orders will be delayed by 2 days. For example, if you order on Monday before 5pm, it will not be available for collection before 3pm on Thursday. We will email you when your order is on its way to store and again when it is ready to collect.

Contact us

  • Need advice? Want to tell us something? We're here to help.

    Sometimes you just need to speak to someone – so simply call one of our experts to get the information you need – our dedicated teams are ready to help you.

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    You can type your question below, or see the answers to our frequently asked questions

  • Tesco Partners

    We’ll always support you when shopping with one of our Tesco Partners, so if you have a question you can either call us or get in touch with them directly if you’d like. Their details are listed in our Tesco Partners Directory. If you’re not sure who you’re buying from, it will say on the product page, at checkout and in your confirmation email.

  • Tesco direct

    Telephone

    Phone 0800 323 4050†
    Mobile 0330 123 4050
    Opening times:
    Mon to Fri 8am to 11pm
    Saturday 8am to 8pm
    Sunday 10am to 6pm

    Email

    Complete our online form to send an email to us.

    We aim to respond to your email within 48 hours of receipt.

    Our Stores

    Please contact your nearest Tesco store with any questions about shopping in our stores.

    Find nearest store

    Post

    Tesco Customer Services
    PO Box 73
    Baird Avenue
    Dryburgh Industrial Estate
    Dundee
    DD1 9NF
  • Mobile Phones

    Telephone

    Phone 0345 300 6660

    Opening times

    Mon to Fri 8am to 9pm
    Saturday 8am to 8pm
    Sunday 10am to 6pm
  • Tech Support

    Telephone

    Phone 0800 323 4060
    Mobile 0330 123 4060

    Opening times

    Mon to Sat 9am to 8pm
    Sunday 10am to 6pm
  • Clubcard Customer Service

    Telephone

    Phone 0800 591 688†
    Mobile 0330 123 1688
    Opening times:
    Mon to Fri 8am to 8pm
    Saturday 9am to 6pm

    Post

    Tesco Clubcard
    FREEPOST
    Tesco Sco 3145
    Dundee DD2 3ZR
  • Clubcard Boost

    Telephone

    Phone 0808 100 0707†
    Mobile 0330 123 0707
    Opening times:
    Mon to Fri 8am to 8pm
    Saturday 8am to 6pm

    Post

    Tesco Clubcard Boost
    PO Box 654
    Crawley
    RH10 1RG
  • Other useful contacts

    Contact details for other Tesco sites, including our stores – please visit our global contact us page.

  • * Calls cost 6p, plus up to 2p per minute for BT Calling Plans.

    †0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.

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