Contact us

  • Need advice? Want to tell us something? We're here to help. Type your question below or just a few words and click ‘search’.

    You can also check our most frequently asked questions.

    But sometimes you just need to speak to someone. Simply call one of our experts to get the information you need – our dedicated teams are ready to help you.

  • Tesco customer services

    Ask us about Phone Opening times Email Post
    Tesco direct 0845 600 4411*
    Monday to Friday 8am to 11pm
    Saturday 8am to 8pm
    Sunday 10am to 6pm
    Email Tesco direct Tesco Customer Services
    PO Box 73
    Baird Avenue
    Dryburgh Industrial Estate
    Dundee
    DD1 9NF
    Mobile phones 0845 300 6660*
    Monday to Friday 8am to 9pm
    Saturday 8am to 8pm
    Sunday 10am to 6pm
    Email Tesco mobile
    Tesco Tech Support 0845 456 6767*
    Monday to Saturday 9am to 8pm
    Sunday 10am to 6pm

    Please note: Tesco Entertainment has now moved to direct

    For orders placed before the 17th October 2012 on Tesco Entertainment - please contact the Tesco Entertainment customer services team on 0845 600 2722.

    For orders placed after the 17th October 2012 on Tesco direct - please contact the Tesco direct customer services team on 0845 600 4411.

  • Sellers at Tesco customer services

    Have you bought from a seller at Tesco? You'll need to contact them directly – there's a link to every seller in our seller directory. Find your seller and click on help.
    If you're not sure who your seller is, please check your confirmation email.

  • Clubcard customer services

    Ask us about Phone Opening times Email Post
    Clubcard 0800 591 688†
    Monday to Friday 9am to 8pm
    Saturday 9am to 5pm
    Sunday closed
    Email Clubcard Tesco Clubcard
    FREEPOST
    TESCO SCO 5043
    Dundee
    DD2 9XU
    Clubcard Rewards 0808 100 0707†
    Monday to Saturday 9am to 8pm
    Sunday 9am to 5pm
    Tesco Clubcard Rewards
    PO Box 654
    Crawley
    RH10 1RG
  • Other useful contacts

    Contact details for other Tesco sites, including our stores – please visit our global contact us page.

  • * Calls cost 6p, plus up to 2p per minute for BT Calling Plans.
    † Free from BT landlines. Other providers vary. Calls may be recorded.