What if the item is damaged or faulty?
Damaged Items: To arrange an exchange or return then please contact Customer Services using the details on Contact Us Page.
Faulty Items: Tesco Direct guarantees it's electrical & furniture items for 1 year.
Please contact the following help lines for assistance with your faulty product:
Electrical items - 0800 323 4050
Mobile Phones - 0845 300 6660
For all other products or for a manufacturer's helpline, then please contact Customer Services using the details on the Contact Us page.
Your statutory rights are not affected. If your item has been damaged in transit, please see My goods have been damaged in transit.
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