Watsons on the Web
Overview of your business. Based in the North East of England; trading for over 30 years as designers and importers of high quality and innovative Home and Leisure products for High Street retail. Primary product categories: Furniture, Storage, bathroom & kitchen accessories, home wares and gifts.
Delivery rates and timescales
£5.95 UK mainland Only. £15.95 Highlands & Islands. Orders despatched next working day.
Requirements to sign for delivery
Option to sign-for or to be left in safe place advised by customer.
Information on order tracking
Trackable via www.ukmail.com
Missed Delivery, Delivery cancellations and amendments
2 delivery attempts made by courier, after that Customer to contact as below
Returns principles & process
Customer to contact via telephone or email. Spare parts or replacement to be agreed direct with customer.
Charges for returns
Buyers remorse and non-faulty items - at purchasers cost. Non-Faulty returns can be collected via Watsons on the web for £15.00, or alternatively directly by the customer at their cost. Faulty product; return carriage paid by SCP on agreement per individual order.
Returns packaging guidelines
To be returned in original transit packaging.
Information on exchanges
Once flat-packed is assembled, it cannot be returned unless faulty.
Customer contact numbers
Call charges, standard national rates apply.
Customer service opening hours
Monday - Thursday 8.30 - 17.00
Friday - 8.30 - 16.00
Stadium Consumer Products ltd
8-11 Tofts Farm Industrial Estate
4315373back to top back to top
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