I have not received a confirmation email after I placed my order?
Please sign into My Account and click on View Direct Orders. If your order has been placed it will show an order number and expected delivery date.
If your order isn’t showing, please check your basket:
Items still in there? Your order hasn’t been checked out. Please just enter your payment details and click ‘place order’.
No items in your basket? Please get in touch with our customer services team using the relevant number or email on the Contact us page.
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