Cooking Marvellous - Seller Information Page

About Us

Cooking Marvellous is an online Specialist Cookshop. We carry an extensive range of quality specialist cookware to suit all foodies, from enthusiastic home cooks right through to professional chefs, so whether you are decorating some cupcakes, or making paella for 40, we have the equipment to help you. Cooking Marvellous started life as a high street retailer in Shrewsbury in 2005, and started to sell cookware online in 2007. The online business has expanded greatly in the last few years, and as well as the shop, we now have a dedicated online warehouse just outside Shrewsbury from where we pack and dispatch orders all over the world. We at Cooking Marvellous are passionate about cooking and food, and love to know what our customers are making , and we love to feel involved in their "food celebrations". We know that the products we sell are used to make cakes, puddings & pies for weddings, christenings and parties of all kinds, and that is our inspiration for continuing to source and supply the finest cookware. We have access to many suppliers, and if you are looking for something that is not in our store, then just ask - we will do our very best to find it for you.

Delivery information

Delivery rates and timescales:

·         Standard delivery 2-3 days - £3.99

·         Click and Collect - £4.00

Delivery locations and exceptions:

·         A signature will be required for larger items.

For any queries on your order, including missed deliveries, delivery cancellations and order amendments, please call us at 01743 441946

Returns policy

Damaged Goods

All items are inspected for damage before they leave our premise, however in the unlikely event that they are damaged in transit, then please let us know immediately. Give us a call on 01743 441946, or email us on info@cookingmarvellous.co.uk and we will ensure that we can get a replacement out to you as quickly as possible. In order to minimise any inconvenience, we will generally accept a photographed image of the damage, and resend the item as quickly as possible.

Refunds

Should you decide that you do not wish to keep the goods you have ordered, and then please return them to us within 14 days. As long as they are in their original packaging and in good condition, we will happily refund the cost of the item. Please note that you are responsible for the cost of returning the item to us. It is always a good idea to get a proof of postage from your Post Office so that, should the item go missing in transit, you can track it with them. We will refund the cost of the product, but not the original postage cost.

Contact Us

If you need to speak to us, then give us a call on 01743 441946. We are in the office from 9am to 5pm, Monday to Friday. Alternatively, drop an email to info@cookingmarvellous.co.uk

Our address for returned items is:

Cooking Marvellous
Marvellous House
8 Knights Park
Battlefield Enterprise Park
Shrewsbury
SY1 3TE

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Email

Complete our online form to send an email to us.

We aim to respond to your email within 48 hours of receipt.

Our stores

Please contact your nearest Tesco store with any questions about shopping in our stores.

Find nearest store
Telephone
Phone 0800 323 4050†
Mobile 0330 123 4050
Opening times:
Mon to Fri 8am to 11pm
Saturday 8am to 8pm
Sunday 10am to 6pm
† 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.

Post

Tesco Customer Services
PO Box 73
Baird Avenue
Dryburgh Industrial Estate
Dundee
DD1 9NF
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