Click and Collect with Tesco direct

What is Click+Collect?

Click+Collect with Tesco direct enables you to shop in a way that suits you. You can collect your order from any Tesco store* so you can pick the most convenient store for you, from a large Extra to your local Express. With a 5pm cut-off time for next day collection** it’s a great option if you want your order quickly; however, we will keep your order at the collection point for 14 days if you can’t make it to the store right away. Click+Collect is free for orders of £30 or more. For orders under £30, you will be charged £2 for delivery.

For frequently asked questions around Click+Collect charges please click here

Click and Collect Step 1

Step 1 - Select the product you want to buy and add to your basket

Click and Collect Step 2

Step 2 - If available, select the Click+Collect option at checkout and choose a store to collect from

Click and Collect Step 3

Step 3 - We will send you a text or email to let you know it's ready to collect

Bring proof of ID and confirmation email.

Terms & conditions

Some things to note

*Click+Collect not available in Glasgow Airport Express & Food to Go stores.

Click+Collect is free for orders of £30 or more. For orders under £30, you will be charged £2 for delivery.

Some items are excluded from this service, for example, large items that need two people to deliver them can't be collected from a store. If Click+Collect is available, this will be displayed on the product details page and at checkout.

Timings

If you order by 5pm (Sunday - Friday) you can collect in store after 3pm next day, or on your chosen day. If you order on a Saturday, you can collect after 3pm on Monday (excluding bank holidays).

Please note that some items delivered directly from our suppliers will have an earlier order cut off time of 3pm - this will be displayed on the product details page and at checkout.

Please bring proof of ID and a copy of your confirmation email when you collect your order. We will hold any products in store for a maximum of 14 days. Orders not picked up within 14 days will be returned and you will be refunded automatically.

Remote Locations

**Delivery to Northern Ireland and most of the Highlands & Islands takes 2 days; Isle of Man and Isles of Scilly takes 3 days. Orkney, Outer Hebrides, Shetland and some parts of the Highlands & Islands can take up to 8 days to deliver. Please note delivery to the following Highlands & Islands postcodes takes up to 8 days - IV50, IV54, KA27, KA28, PA38, PA42-78, and PH41-48.

Partners

Many of our approved Tesco Partners offer Click+Collect delivery. In some cases the timings may vary and a minimum spend may apply. All options and details will be shown on the individual product pages and at checkout.

Exclusions

Free Click+Collect does not apply to books or entertainment pre-order products.

We reserve the right to change the conditions of this service at any time.

Charges and Minimum Spend

Where Click and Collect is available, a charge of £2 shall apply where the value of products in an order is less than £30 (or, for Delivery Saver customers, less than £10).

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