Hot tubs buying guide

When buying a hot tub or spa there are two main considerations - how many people will be using it and how much space do you have? When buying a hot tub and choosing where you're going to place it, you need to take into account the following:

Local codes

There may be certain restrictions or requirements that are particular to your area. If in doubt, check with your local council.

Delivery and passageway

The spa will arrive as a unit, and in most cases cannot be dismantled. Ideally the spa will be placed on a trolley either on its side or on its base. The unit will then be rolled into place easily crossing grass, gravel and small terrain anomalies.

For a safe and non- intrusive installation, we require an opening not less that the size of your spa plus at least 40cm for the trolley and a minimum of 4cm clearance on all sides.

If your access does not meet these conditions, or in the case of other obstacles (steps, walls, steep hills etc.) contact Canadian Spa Company Ltd for advice and conditions.

Location and base

A sheltered environment can result in lower operating and maintenance costs. You must allow one metre clearance for access to the spas access panel for servicing.

  • The site you select for your spa must be a flat, level continuous surface that contacts the bottom of the spa fully.
  • Your new spa weighs between 300 and 450 kilograms dry, and when filled to capacity weighs between 900 and 2300 kilograms. Therefore, a solid support is essential when the spa is mounted on a deck or ground level patio/floor. It is recommended that you install your spa at ground level; this allows easy access to equipment.
  • A 10 to 15 cm thick re-enforced concrete slab is ideal, but not required. In most cases your spa can be placed on existing patios.
  • The base should be at least the size of the bottom of your spa (see spa sizes below).
  • Water should always drain away from the spa. Do not locate your spa in a low run-off area since melting snow or rain could flood the area and cause pump and equipment damage.
  • Do not locate the spa near or under overhead wires, keeping clear of all electrical appliances.
  • For gazebos the pad sizes are as follows:
    • 10 x 10 pad size 11' 1/2" x 11' 1/2"
    • 10 x 14 pad size 11' 1/2" x 14' 6"
    • 10 x 20 pad size 11' 1/2" x 21' 4"

Spa size, volumes and weight

Spa type A B C D E F G H Volume Kg dry Kg wet
Vancouver 9.7 n/a 71 4.9 85.6 n/a 210/210 202/202 1273 410 2050
Alberta 10 n/a 81 7.5 98.5 n/a 213 205 1650 430 2080

Note: sizes may vary, as all cedar skirts are handmade.

Delivery steps

  • You will be contacted by our supplier within 2 working days of placing your order.
  • Pre-delivery instructions sent in the post.
  • The supplier will contact you to confirm that you are happy with the instructions and to agree a convenient delivery date.
  • As outlined in the pre-delivery instructions below, you must arrange for a qualified electrician to install a power line to the site.
  • On the agreed delivery date our supplier will deliver your spa to its final location.
  • We recommend that you arrange for a qualified electrician to be present at the same time as your spa is delivered. Your spa can then be connected and our supplier will carry out full tests and show you how to use your spa. If an electrician is not present then our supplier is able to attach a temporary power source in order to test and demonstrate your product.

Installation and electrical connection

  • You should have a licensed electrician run the required 230-volt power line to the spa installation site.
  • This power line must be permanently connected (hard-wired) to the mains supply.
  • Do not use extension cords or plug in type connections.
  • At the site where the spa is to be located leave 4 metres of cable and the appropriate cable gland.
  • All electrical wiring to a spa must be installed by a qualified, licensed electrician and approved by local building/electrical inspectors.

Please note: Failure to supply the recommended power will void the manufacturer's warranty.

For all Canadian Spa Co. spas, the power supply to the spa must be a dedicated 20 amp R.C.D protecte circuit. No other appliances or lights should share the power provided by the circuit.

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