Brantano Footwear (693)

About us

Brantano Footwear was established in the UK in 1998 with the opening of 47 stores. Now, as part of the Macintosh Retail Group, we have 143 stores, with our main aim being to provide customers with a unique shopping experience.

We take pride in providing good quality products at prices suitable for everyone's pocket. As well as our own range of up-to-the-minute styles, we have a host of famous brand names including Clarks, Hush Puppies, Skechers, Rocket Dog, Osh Kosh and many more. We also stock a wide range of ladies’ petite shoes in size 2, larger ladies’ shoes up to size 10, and Men’s king size shoes in sizes 13-16.

Great Value

At Brantano, we work directly with our factories to get the best possible price, so we can pass those savings onto our customers. We always try to put a little more into our product, so we can offer the latest styles, with good quality materials for all the family, at an affordable price.

We’ve formed important partnerships with our brands, working closely with them to ensure our customers have a wide choice of quality, branded shoes.

Seasonal Looks

At Brantano, our buyers work more than 6 months in advance to ensure our customers have a large selection of the current season’s key looks. Because they work closely with special trend experts, they know what shoes will be in style in the coming year.

Delivery Information

Delivery rates and timescales

Click & Collect Sorry, not currently available Sorry, not currently available
Standard delivery £2.95 Standard delivery usually 3-5 days
Express delivery Sorry, not currently available Sorry, not currently available

Delivery rates and timescales

Home delivery products are typically despatched the next working day and take around 2-3 working days using Royal Mail 2nd Class Recorded Delivery. Please note that a doorstep signature is required for home delivery orders.

We currently ship items from Monday to Friday from our warehouse.

Delivery locations and exceptions

Delivery takes 2-3 working days and we are only able to deliver within the UK.

Requirements to sign for delivery

All orders will require a signature on the doorstep.

Missed delivery

If Royal Mail miss you when they try and deliver, they will leave a "We missed you" card. This will hold all the information on how to arrange a redelivery, or the location of your nearest sorting office to collect the item.

Returns Policy

That’s no problem. All Tesco Partners offer the same Tesco direct policy as a minimum, the full details of which can be found on our Returns Policy page.

Charges for returns

Parcels are returned at your own cost. We strongly recommend you obtain a free certificate of postage from the Post Office, as we are only responsible for your parcel once it has been received into our warehouse. Items lost in transit will not be treated as returned.

Returns guidelines

Please let us have any original packaging, tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.

Please return your item to 'Customer Care' at the address we have provided in the 'Contact us' section below:

Is your purchase faulty or damaged?

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us. Within the first 28 days, we will issue you a replacement item. Outside of the first 28 days, we will be able to advise on the options to repair, replace or refund your item.

Contact us

Talk to Brantano directly for assistance with your order

If you have any questions or need any assistance with your order, we will be delighted to hear from you. Please use any of the means below to get in touch with us.

Email address : customercare@brantano.co.uk

We will acknowledge your email within 24 hours of receipt, excluding weekends and Bank Holidays.

Phone 01530 516146

Postal address:
Brantano UK Limited
Interlink Way West
Coalville, Leicester
LE67 1LD

Company number: 3472784, VAT number: 705 3160 71

Talk to Tesco
If you prefer, you can also talk to Tesco about your order:

  • Phone 0800 323 4050†
  • Mobile 0330 123 4050
  • Or complete our online form to send an email to us. We aim to respond to your email within 48 hours of receipt.
  • We’re available Monday-Friday 8am-11pm, Saturday 8am-8pm, Sunday 10am-6pm
  • † 0800 numbers are free from BT landlines. Calls to 03 numbers from private telephones, including mobiles, are charged at the local rate, and are included as part of any inclusive call minutes provided by your phone operator. Calls may be recorded.
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