Tesco Corporate Responsibility Review 2005

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Welcome to our Corporate Responsibility review 2005

Our Core Values, ‘no-one tries harder for customers’ and ‘treat people how we like to be treated’, characterise our approach to Corporate Responsibility. We believe we can achieve most when we work together on practical things that make a difference. ‘Every little helps’ can become a great deal when everyone pulls in the same direction.

Chief executive introductionChief executive introduction

Sir Terry Leahy introduces the 2005 Corporate Responsibility Review.

Managing CRManaging CR

Corporate Responsibility is integral to our entire approach to business and is embodied in our governance framework.

Listening and engagingListening and engaging

The success of our business depends on listening to people and responding to what they tell us.

EconomyEconomy

Tesco makes a significant contribution to economic activity wherever we operate.

SocietySociety

Playing our part in local communities.

EnvironmentEnvironment

Working with our customers to help the environment.

Review scope

This Review covers the financial year ending 28 February 2005. It focuses primarily on our UK operations, which account for over 75% of our sales. We have also included information on the contribution of our international businesses. All Corporate Responsibility performance data in this report covers our UK operations, and our environmental data is for our UK stores (unless otherwise stated).

We expect our international businesses to have a CR strategy by 2006 (click here for information on international CR strategy). At the core of our approach to CR lie our Values (click here to view our Values). They are accompanied by key policies such as our group human rights policy, ethical trading programme and code of ethics, which apply across all our businesses. We believe in a local rather than global approach to decision making, and do not impose a top-down set of rigid CR policies. Instead we promote best practice which maintains our Values while taking into account differences in culture, operating conditions and priorities around the world.