Tesco Corporate Responsibility Review 2005

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Staff

All our established international businesses carry out Viewpoint staff surveys. In Poland, over 95% of our employees responded to the survey.

Employees give further feedback through Staff Question Time sessions and our Staff Forum process. The Staff Forums result from our partnership agreement with the Union of Shop, Distributive and Allied Workers (Usdaw), and take place every four months in all stores.

Engaging our staff on Corporate Responsibility

We have established a CR communications group to improve the way we communicate our CR priorities to staff. In 2005, we will use CR Staff Question Time sessions to understand staff expectations and priorities for our CR programmes.

 

David Potts

David Potts, Retail and Logistics Director, took on the day-to-day running of Romford store, Gallows Corner, for a week.

Tesco Week in Store Together

For the past three years we have been running Tesco Week in Store Together (TWIST). Senior managers spend five days working on the shopfloor, refreshing their understanding of our customers and our stores. This year 780 people from head office took part. We also offer our suppliers the opportunity to take part, so that they can have direct contact with customers. Five international TWISTs have taken place so far – 1 in Poland, 1 in Malaysia and 3 in Hungary – and a further 40 are planned throughout our international businesses.