Boost At Tesco Departments

Minimum £5 Clubcard voucher value applies.

Customers can take part in Clubcard Boost at Tesco by exchanging their Clubcard vouchers online or at most Tesco stores except Express, subject to availability. Clubcard vouchers can be converted into Clubcard Boost at Tesco tokens between 09:00 29th July 2013 to 23:59 31st December 2013 inclusive. Clubcard Boost at Tesco tokens have no cash value, no change given, are valid for 6 months from the date of issuance and must be used in conjunction with your Clubcard.

If your Clubcard voucher exceeds the amount you wish to use on Clubcard Boost at Tesco, any change will be credited back to your Clubcard account in points and carried over to your next statement. Each Clubcard Boost at Tesco token can be used once only in the selected department, exclusions may apply. Check availability of products first to avoid disappointment. More than one Clubcard Boost at Tesco Token can be used in a single transaction, however the total cost of the products purchased, including any discounts, must equal or exceed the value of the Clubcard Boost at Tesco token/s used. You must pay the remaining balance using a valid payment method. Tokens are valid for a selected department during stated time periods only. Delivery charges may apply. Excludes “Sellers at Tesco” on Tesco direct.

Clubcard Boost at Tesco eCoupons for Clothing cannot be used in conjunction with other eCoupons.

Clubcard Boost on Tesco direct cannot be used in conjunction with eCoupon codes starting TDX- or TDXR- or redeemed against a “Sellers at Tesco” product.

If you print your Clubcard Boost at Tesco token/s at home, please ensure your token/s have printed clearly on white paper, before taking them into store. Unfortunately, smudged or unclear barcodes are unable to be scanned at the till. If you have a damaged token, please visit your nearest participating store for help.

Clubcard Boost at Tesco tokens cannot be changed back into points or into cash or for another department.

Items purchased with a Clubcard Boost at Tesco token can only be exchanged, with a receipt, for goods in the same category to the same value. Any refunds for purchases made using Clubcard Boost at Tesco token/s will be equivalent to the Clubcard voucher value before it was converted. Your statutory rights are not affected.

Tesco reserves the right to withdraw Clubcard Boost at Tesco at any time.

Clubcard Terms & Conditions apply. The Clubcard helpline is on 0800 591 688 (Free from BT landlines. Other providers may charge. Calls may be recorded).

What is the difference between Clubcard Boost and Exchange & Rewards?

Apart from the name, not much has changed. We wanted to make Exchange & Rewards simpler to use and easier to understand. You can now exchange your vouchers to spend in a variety of departments all year round.

What is the difference between Clubcard Boost at Tesco and Clubcard Boost Partners?

With Clubcard Boost at Tesco, you can turn every £5 worth of Clubcard vouchers into £10 to spend in selected Tesco departments all year round or at our special seasonal events. With our Clubcard Boost Partners you can exchange your vouchers to spend with our 3rd party partners, such as theme parks, travel companies and retailers.

Can I only exchange a £5 Clubcard voucher?

No, you can make up £5 in smaller vouchers. For example, you can exchange 2 x £2.50 vouchers.

Is there a limit to the amount of vouchers I can exchange?

No, you can exchange as many vouchers as you want in multiples of £5.

If I'm due any change after I've exchanged my vouchers where does it go? (e.g. I want to exchange £5 worth of Clubcard vouchers, but I only have a £7.50 Clubcard voucher)

Any change from your Clubcard vouchers will be credited back to your Clubcard account in points and carried over to the next statement. If you are using your vouchers to purchase goods on direct, this works slightly differently. On Tesco direct, you can double any value of vouchers above £5. Any change from products purchased will be credited back in points in your next statement.

Can I use Clubcard vouchers from a previous statement and is there a limit to how many I can use?

Yes, you can use your Clubcard vouchers from a previous statement as long as their dates are still valid. There is no limit to the amount you can exchange.

Do I need my Clubcard when exchanging my Clubcard vouchers for boost tokens and then spending them?

Yes, you will need to have your Clubcard when exchanging your Clubcard vouchers and spending your Boost tokens.

When I exchange my vouchers for in-store tokens, do I need to select a specific department?

Yes. When you exchange your vouchers for an in-store token, you'll need to choose 1 of the 5 participating departments. You will only be able to use your boost token(s) in your chosen department. If you want to spend your tokens at Tesco direct using the Click & Collect desks in store, your Clubcard vouchers will automatically be shown at the till when you present your Clubcard, they will double in value if the item your purchasing is part of Clubcard Boost . In store tokens cannot be spent in Tesco direct at the Click & Collect desks.

Do I exchange my vouchers for a Tesco direct token in the same way as for in store, tesco.com/groceries and tesco.com/clothing?

No. We've made exchanging vouchers through Tesco direct simpler too. Now, whenever you shop, your Clubcard vouchers will appear automatically at the checkout – so you no longer have to spend time filling in all your voucher details and they will double in value if you have products that are part of Boost in your basket.

View more on new checkout process on Tesco direct >

Can I get change when spending my boost tokens?

No, the value of the items you buy with your boost tokens must be equal to or exceed the value of the token after any discounts have been applied.

Can I buy an item that costs more than my boost token(s)?

Yes, if there is something that you want that is part of boost that costs more than your token(s) then you can always make up the rest with your own money.

Who should I contact if I have a query or issue about the Clubcard Boost at Tesco?

Clubcard Boost codes online with Tesco direct :

If you are experiencing issues or have a query relating to using your Clubcard vouchers to boost on the direct website please contact Tesco direct on 0845 600 4411 Monday to Friday: 8am to 11pm, Saturday: 8am to 8pm and Sunday 10am to 6pm.

Clubcard Boost codes online with Tesco Clothing:

If you are experiencing issues or have a query relating to using your boost tokens on the Clothing website please contact Tesco Clothing on 0845 075 5000 Monday to Friday: 8am to 11pm, Saturday: 8am to 8pm and Sunday 10am to 6pm.

Clubcard Boost codes online with Tesco.com Grocery:

If you are experiencing issues or have a query relating to using your boost tokens on the Tesco,com grocery website please contact Tesco groceries on 08457 22 55 33 Monday to Saturday: 7am to 11pm, Sunday 10am to 10pm.

Exchanging your Clubcard Vouchers for boost tokens or bookings already placed:

If you are experiencing issues or have a query relating to converting your Clubcard vouchers online for an boost token(s), or have a question relating to a booking you have already placed please contact Tesco Clubcard on 0808 100 0707 Monday to Friday: 8am to 8p and Saturday: 9am to 5pm

Clubcard Vouchers in statement and updating Clubcard account details

If you have a question around your Clubcard vouchers or statement, or need to update your Clubcard account details please contact Tesco Clubcard on 0800 591 688 Monday to Friday: 8am to 8pm Saturday: 9am to 6pm