Help Navigation

Tesco Clubcard Home

Main Navigation

Catagory Navigation

Product search

Contact Clubcard

Can't find what you're looking for?
Then we'll be delighted to help.

Before you contact us, did you know that

Is, your query about Clubcard or Clubcard Boost

  1. Clubcard

    Contact Clubcard for:

    • Update your name or address
    • Report a lost or stolen Clubcard
    • Merge accounts with someone in your household
    • Clubcard points queries
    • Joining the Clubcard scheme
  2. By Post
    Please send your letter to:
    Tesco Clubcard
    Freepost
    Tesco Sco 3145
    Dundee DD2 3ZR
  3. By Phone
    Call:0800 591 688* or 0330 123 1688** Lines are open
    Monday to Friday - 8am to 8pm
    Saturday - 9am to 6pm
    Sunday - Closed
  4. * Free from BT landlines. Other providers vary. Calls may be recorded. ** Charged at local rate from mobiles and private telephones.
  1. Clubcard Boost

    Contact Clubcard Boost for:

    • How to order a Clubcard Boost
    • Status of Clubcard Boost orders
    • Information about our Clubcard Boost partners
    • Clubcard Boost order not received
  2. By Post
    Please send your letter to:
    Tesco Clubcard Boost
    PO Box 654
    Crawley
    RH10 1RG
  3. By Phone
    Call: 0808 100 0707* or 0330 123 0707** Lines are open
    Monday to Friday - 9am to 8pm
    Saturday - 9am to 5pm
    Sunday - Closed
  4. Business enquiries

    If you wish to enquire about being a Clubcard Boost partner, please send an email with your details to Reward.partner@tescofreetime.com
    * Free from BT landlines. Other providers vary. Calls may be recorded. ** Charged at local rate from mobiles and private telephones.
  1. Clubcard Boost at Tesco queries

  2. How do I know what was included in Boost at Tesco?
     Look out for the Clubcard Boost icon across Tesco direct and Grocery websites to find which products are included.
    • General Clubcard Boost queries e.g. query with an order placed: 0808 100 0707* or 0330 123 0707** Monday to Friday: 9am to 8pm and Saturday: 9am to 5pm
      Clubcard helpline e.g. questions about your Clubcard account or your vouchers: 0800 591 688* or 0330 123 1688** Monday to Friday: 8am to 8pm Saturday: 9am to 6pm
    • Tesco direct: 0800 323 4050* or 0330 123 4050** Monday to Friday: 8am to 11pm, Saturday: 8am to 8pm and Sunday 10am to 6pm. If you are shopping on Tesco direct, your vouchers will be available when you checkout so you can choose whether to boost them or not when you make your purchase.
    • Tesco Grocery (Delivery Saver Plan): 0800 323 4040* or 0330 123 4040** Monday to Saturday: 7am to 11pm Sunday: 10am to 10pm

    *Free from BT Landlines.
    ** Charged at local rate from mobiles and private telephones.