Help Navigation

Tesco Clubcard Home

Main Navigation

Catagory Navigation

Product search

Contact Clubcard

Can't find what you're looking for?
Then we'll be delighted to help.

Before you contact us, did you know that

Is, your query about Clubcard or Clubcard Boost

    • Clubcard

    • Join Clubcard
    • Change your name or address
    • Report a lost or stolen Clubcard
    • Merge accounts with someone in your household
    • Help with your Clubcard points balance
    • Points queries
  1. By Post
    Please send your letter to:
    Tesco Clubcard
    Freepost
    Tesco Sco 3145
    Dundee DD2 3ZR
  2. By Phone
    Call:0800 591 688* Lines are open
    Monday to Friday - 9am to 8pm
    Saturday - 9am to 6pm
    Sunday - Closed
  3. * Free from BT landlines. Other providers vary. Calls may be recorded.
  1. Clubcard Boost

    • Information on how to book Clubcard Boost
    • Token dispatch information
    • General Clubcard Boost enquiries
  2. By Post
    Please send your letter to:
    Tesco Clubcard Boost
    PO Box 654
    Crawley
    RH10 1RG
  3. By Phone
    Call: 0808 100 0707* Lines are open
    Monday to Friday - 9am to 8pm
    Saturday - 9am to 5pm
    Sunday - Closed
  4. Business enquiries

    If you wish to enquire about being a Clubcard Boost partner, please send an email with your details to Reward.partner@tescofreetime.com
    * Free from BT landlines. Other providers vary. Calls may be recorded.
  1. Clubcard Boost at Tesco queries

  2. Clubcard vouchers in statement and updating Clubcard account details
    If you have a question about your Clubcard vouchers or statement, or if you need to update your Clubcard account details, please contact the Tesco Clubcard team 0800 591 688 Monday to Friday: 8am to 8pm Saturday: 9am to 6pm
    Exchanging your Clubcard vouchers for Boost at Tesco tokens or bookings already placed:
    If you are experiencing issues or have a query about converting your Clubcard vouchers online for a Boost at Tesco token (excluding Tesco Direct), or have a question about a booking you have already placed, please contact the Tesco Clubcard Boost team on 0808 100 0707* Monday to Friday: 8am to 8p and Saturday: 9am to 5pm
    Exchanging your Clubcard vouchers for Boost at Tesco for Tesco direct tokens:
    For details on how to exchange your vouchers for Clubcard Boost at Tesco please visit Tesco.com/direct or contact the Tesco Direct team on 0845 600 4411* Monday to Friday: 8am to 11pm, Saturday: 8am to 8pm and Sunday 10am to 6pm.
    Using Boost at Tesco tokens on clothing:
    If you are experiencing issues or have a query about using your Boost at Tesco tokens on the clothing website, please contact the Tesco clothing team on 0845 075 5000** Monday to Friday: 8am to 11pm, Saturday: 8am to 8pm and Sunday 10am to 6pm.
    Using Boost at Tesco tokens on Tesco.com grocery
    If you are experiencing issues or have a query about using your Boost at Tesco tokens on the tesco.com Grocery website please contact the Tesco.com Grocery team on 08457 22 55 33** Monday to Saturday: 7am to 11pm Sunday: 10am to 10pm

    *Free from BT Landlines.

    **Calls costs 6p, plus up to 2p per minute for BT Calling Plans.

    All calls received in to the Customer Service Centres or made to customers from the Customer Service Centres are recorded for training and quality purposes