• Change your name or address
• Register a new Clubcard Register
• Report a lost or stolen Clubcard
• Merge accounts with someone in your household
• Find out your Clubcard points balance or points queries My balance
• To open an account

Call Clubcard free on 0800 591 688*

Lines are open:
Monday to Friday 9am - 8pm,
Saturday 9am - 6pm,
Sunday closed.

Information on how to book an in-store reward or queries relating to your in-store reward booking.

Tel 0800 011 3039*

Lines are open:
Monday to Friday 9am - 8pm,
Saturday 9am - 5pm.

Please note: due to the Royal Mail industrial action affecting some parts of the country, some rewards orders are being delayed.
Thank you for your patience and we apologise for any inconvenience this may cause.

Information on how to book a partner reward or Airmiles or queries relating to your partner reward or Airmiles booking.

Email Clubcard rewards

Tel 0808 100 0707*

Lines are open:
Monday to Friday 9am - 8pm,
Saturday 9am - 5pm.